Shipping & Return Policy


SHIPPING
All merchandise ships out the following business day (excluding Monday).
All coffee orders ship on Tuesday or Thursday. No shipping to AK, HI, or International at this time.

COFFEE
No returns or exchanges on perishable items due to health and safety concerns.

MERCHANDISE
Returns or exchanges on unused items within 14 days will be accepted. Customer responsible for shipping cost on return or exchange.
We do not keep large stock of all items and will do our best to accommodate the exchange. If no longer available we will recommend a similar item or honor a refund in the same form of payment.

ONLINE RETURNS AND EXCHANGES MUST BE DONE ONLINE AND NOT RETURNED IN CAFES.

If there is an error in your online order, please contact us (shipping@meritcoffee.com) and we will gladly correct.